Privacy Notice

Vetrion and our global network of affiliated companies specialize in professional services, driving digital transformation for our clients. This privacy notice outlines our privacy approach, the purpose of collecting personal data, the data we gather, our processing methods, and how you can manage or delete your information.

Vetrion operates as a controller or its equivalent under privacy laws, determining how and why personal data is utilized. When we serve as a processor or its equivalent while providing services to a client, we strictly follow specific written instructions from that client. In such cases, the client acts as the data controller or its equivalent for that personal data and assumes responsibility towards data subjects regarding how their information is processed. As required by privacy laws, we collaborate with the relevant data controller to uphold your privacy rights.

If you have any questions or concerns about this privacy notice or your personal data, please contact us at info@vetrion.com

1. What personal data we collect and how we collect it
  • Your name or other unique identifier: Vetrion uses this information in order to contact you in response to your request to do so or to receive marketing communications.
  • On the ‘Contact Us’ page: Vetrion uses the contact information you submit to enable us to respond to a general or business inquiry made by you, or on behalf of the company that you represent.
  • Internet and network activity when you visit our website: Vetrion uses cookies to collect data on how you use our websites, including your IP address, pages visited, and length of time spent on the site. Please see our Cookies Notice for further information and to customize your cookie preferences.
  • When you use our Subscription Center: Vetrion uses the information you provide, such as your name and email address, to provide subscription services. The subscription center also keeps track of your communication preferences and areas of interest (such as receiving newsletters, thought leadership content and/or marketing materials), that you have either opted in to, or opted out of. To change your preferences at any time, please write to info@vetrion.com .
  • Our career portal: Vetrion collects education and employment information when you submit an application for a role at Vetrion via our career portal.
  • Email communications: If you receive our marketing communications, we will track when you receive, open, click a link in, or share an e-mail you receive from Vetrion. Please refer to our Customer Privacy Notice for further details. To unsubscribe from Vetrion marketing communications, you can write to info@vetrion.com .
  • Information from other sources: Depending on your relationship with Vetrion, Vetrion may receive information about you from other sources, including but not limited to data vendors, insurance providers, auditors, travel service providers, consulting firms, background check service providers, and social media to ensure the accuracy and completeness of your personal data.
2. Purpose and lawful basis for processing personal data

Vetrion uses the personal information it has collected from you in the following ways:

  • Consent: Where we require your consent, you will find opt-in mechanisms and you will have the ability to withdraw consent at all times.
  • Contract: Where we need to perform a contract that we are about to enter into or have entered into with you. For example, when we perform services for you.
  • Legal or regulatory obligation: This includes maintaining records, performing compliance screening (such as anti-money laundering, financial or credit checks, fraud and crime prevention and detection analysis, and screening for compliance with trade sanctions and embargo laws). This also includes automated checks of personal data you provide about your identity against relevant databases and contacting you to confirm your identity or making records of our communications with you for compliance purposes.
  • Legitimate interests: Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests. Our legitimate interest will include, for example, market research purposes, marketing purposes and appropriate controls to ensure our website, processes and procedures are running effectively, for the prevention and detention of against fraud and for Information Technology (IT) security purposes. You can contact us for further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities.
  • If processing personal data is subject to any other data protection laws, then the lawful basis for processing personal data may be different to that set out above. In those circumstances, the processing will be based on the applicable national or state laws.
  • Vetrion shall only process the received information to pursue our legitimate business interests. This includes screening resumes of prospective candidates, establishing communication with prospective customers (whom you represent) and personnel with general/business inquiries, and to enhance our user experience.
  • You also have the option to subscribe/opt-in to receive newsletters, thought leadership content and/or marketing materials. You can always opt out by writing us to info@vetrion.com . Vetrion shall adhere to your preferences.
3. Security
  • Vetrion implements industry standard security measures to keep your personal data secure and confidential, including but not limited to:
  • Restriction of access to your personal data to Vetrion employees strictly on a need-to-know basis, such as responding to an inquiry or request.
  • Implementation of physical, electronic, administrative, technical and procedural safeguards that comply with applicable rules, laws, legislation and regulations to protect your personal data from unauthorized or inappropriate access, alteration, disclosure and/or destruction. It is important that you also make every effort to protect your password and computer from unauthorized access. Be sure to sign off when you are finished using a shared computer.
  • Disciplinary action against Vetrion employees who misuse personal data, which is a violation of Vetrion policies.
4. How we share your personal data
  • The personal data Vetrion collects from you is stored in one or more databases hosted by third parties. These third parties do not use or have access to your personal data for any purpose other than cloud storage and retrieval. On occasion, Vetrion engages third parties to respond to any queries raised by you or to establish business communications, including marketing communications, to prospective customers. For information on the third-party vendors partnered with Vetrion, please click here.
  • Vetrion shares your personal data with service providers, which, depending on your relationship with Vetrion, may include but is not limited to payroll processors, cloud service providers, and administration support providers. Personal data shared with these service providers is for business purposes only.
  • Vetrion has offices and operations in a number of international locations and we share information between our group companies for business and administrative purposes.
  • Where required or permitted by law, information may be provided to others, such as, but not limited to regulators and enforceable government directives.
  • From time to time, Vetrion will consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar transaction. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal data may be transferred to third parties involved in the transaction. In these instances, Vetrion will continue to ensure your personal data is protected and Vetrion will provide any impacted data subjects notice before any personal data is transferred or subject to a different privacy policy.
5. International and group company transfers of personal data
  • We are part of an international group of companies and transfer personal data concerning you to countries across the globe. Safeguards are put in place under applicable data protection laws to ensure the safe transfer of data between regions. You can find a list of the locations within our corporate group here. We transfer personal data between our group companies and data centers for the purposes described above.
  • Your personal data will be stored in databases located in regions across the globe including India. The databases are controlled by our administrative staff located outside of the European Union including in India and can be accessed electronically.
  • Specific transfer mechanisms outside of the European Union under the GDPR: Where we transfer personal data outside the EU and between our group companies, we either transfer personal data to countries that provide an adequate level of protection as determined by the European Commission, or use alternative safeguards. Standard contractual clauses are used as the appropriate safeguards.
  • To the extent Protection of Personal Information Act (“POPIA”) applies, where we transfer personal data outside of the country in which Vetrion is established, we only transfer personal data to countries that provide an adequate level of protection and/or we ensure that we have appropriate safeguards in place to cover these transfers, as permitted under the applicable data protection legislation.
  • If you would like more information on any of the data transfer mechanisms we rely on, please contact us at info@Vetrion.com .
6. Data storage and retention
  • Vetrion shall retain your personal data pursuant to the business purposes and in line with our retention policies. We will only keep your personal data for as long as is reasonably necessary taking into consideration the purposes outlined above or to comply with legal, accounting or reporting requirements under applicable law(s).
  • To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
  • Personal data received from prospective candidates shall be retained in accordance with the retention criteria set out in our Candidate Privacy Notice.
  • Personal data received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with Vetrion and in accordance with the retention criteria set out in our Customer Privacy Notice.

For more information on where and how long your personal data is stored, please contact us at info@Vetrion.com .

7. Existence of automated profiling

Vetrion uses automated profiling in limited circumstances relating to email campaigns. As part of our email campaigns, we track when you receive, open, click a link in, or share an e-mail you receive from Vetrion using a Vetrion managed automated solution. The automated solution profiles the information tracked to evaluate your interest in Vetrion’s service offerings and/or promotions. This enables us to identify and target potential customers and/or business partners and aims to provide you with relevant and timely content based on your indicated interests.

8. Data Subject Rights

You may have certain rights in relation to your personal data pursuant to data protection laws in your jurisdiction. To exercise such rights, please contact info@Vetrion.com. The rights for certain jurisdictions are explained in further detail below.

Residents of California:

Please note that Vetrion does not sell or share personal information as defined in sections 1798.140(t) and 1798.140(ah)(1) of the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act. Vetrion also does not sell the personal information of children under age 16.

9. Contact us and information regarding complaints
Contact us:

Please contact us with any concerns you may have. You can contact us by writing to us at info@Vetrion.com .

10. Changes to our privacy notice

This privacy notice was last updated in February 2024 and Vetrion will notify you of changes we may make to this privacy notice where required. However, we would recommend that you look back at this notice from time to time to check for any updates.